© 2017 by Wasatch Estate Sales

frequently asked questions

Why choose us.

By contracting with an estate liquidation company like Wasatch Estate Sales, you can sit back, relax, and know that you are in great hands. You can leave all the research, displaying, promotion, management, and cleaning of the sale to us. Additionally, a sale conducted by professionals will yield greater revenue on the contents, ensuring that you make the most out of your sale.

Are you Licensed and Insured?

Wasatch Estate Sales is a fully licensed, insured and bonded in the state of Utah.

What do you do to make everything “sale ready”? Estate merchandise needs to be sorted, researched, priced, tagged, displayed and aggressively advertised. This takes time and extensive knowledge, experience, training and the years of experience. Let us take on this tedious and time consuming task for you!

If I live out of state, can you still help me conduct a sale in Utah?

Absolutely. We will need to do the consultation with you or an agent representing you on site, then we can take care of the rest. All required documents can be handled electronically or through the mail if needed..

 

Do I need to sign a contract?

Yes. In order to protect your interests and the interests of our company, a signed contract is required. Our contract is straightforward, detailed, easy to understand, and can be modified depending on your unique circumstances.

 

What do you give me when the sale is over?

We provide a final accounting and categorized summary of all items sold.

Do you collect Utah State Sales Tax? Wasatch Estate Sales is required by Utah State Law to collect and pay Utah State sales tax on all items purchased. The shoppers purchasing items at the sale incur these costs. We set up and take care of all of this so you have nothing to worry about.

 

What if I need to sell the home, can you help me with this?

Yes! Wasatch Estate Sales has an in-house real estate agent or we are more than happy to refer you to many honest and professional local real estate agents. If the home is already listed, we will happily work with the agent to get flyers or promotional material ready to hand out at the sale as it’s like having a huge open house! We take pride in going above and beyond to be as much help in this area as we can possibly be!

How is photography/advertising/promotion handled?

Wasatch Estate Sales will take care of ALL of this. We begin by cleaning and organizing all of the items in the house and displaying them in beautiful ways. We then stage our items and take professional photographs of your items for advertising and promotional purposes. We then advertise our sales on multiple social networks along with local and national marketing platforms including: Facebook, Instagram, Craigslist, KSL.com, Estatesales.net, & Estatesales.com. We also send emails out to our large list of followers. Prior to the sale, many professional signs will be placed in the neighborhood directly traffic to the location of the sale. We hold off on publishing the exact address of the sale to the day before the sale. This is standard with most companies and is to help ensure that the contents of the home are safe.

How Much Will it Cost?

Wasatch Estate Sales charges a progressive commission rate, which is a win-win for you & us! Unlike most estate sale companies who charge a set fee, ours fee slides in your favor. Every house & situation requires a unique approach, so we've set up a system in which we reach certain benchmarks, our fee gets lower & lower. All of our fees/commission will come directly out of the gross sales, so you’ll never have to pay anything out of pocket. If your sale is outside Salt Lake County, there may be additional fees due to travel time, costs, & other expenses. All of this will be discussed and disclosed in the signed agreement so that there are no surprises at any point in the process.  We are always happy to work with you to determine the best plan of action for your specific needs and requests! If you would like to discuss paying a flat rate instead of a commission rate we can also discuss this option with you. All information regarding any additional fees is covered during our free onsite consultation.

What services are covered in your commission fee?

All long hours of preparation, set-up, marketing, advertising, research, staging, photography, pricing, sale management, hauling, & loading, are included in our commission fee. Running an estate sale solely on commission is a large risk we take on every time that we run an estate sale. Every estate sale involves a little bit of an unknown element and we take on all of the stress and risk of being in this industry space and will give it our all to make it as profitable and successful as possible as this is a win-win situation for both parties.

What other fees do you charge?

The only required fee we charge is our commission fee.

Your other option would be to pay us for our “After Sale Cleanout Service.” If you’d like us to deliver the house back to you COMPLETELY EMPTY after the sale, we can make that happen for a fee that will cover the costs of all time required to box up all remaining items, the disposal-related costs and donation-related fees. Keep in mind, all of these decisions will be discussed and made prior to you signing the contract.

How long will it take you to prepare and conduct a successful sale?

This depends on the size of the home and amount and types of contents involved. We typically run a 2 or 3 day sale. For the most successful sales, we try to at least schedule the sale for at least two weeks out. The earlier we are able to start advertising and spreading the word, the more successful we can be. We understand that every situation is unique, will require flexibility, and have different needs. We are flexible, resourceful, and are more than happy to do whatever we can to make sure the sale works best with your busy life to make everything as easy and stress-free for you as possible!

Do I have to sell everything?

Nope! Keep what you want to keep & we'll sell everything else! Any items we find during our setup that may hold sentimental value to you will be set aside and returned (keys, family photos/personal letters, engraved jewelry/etc.) 

What happens to my leftover items after the sale?

All of this property is yours. We do not own it, nor do we attempt to claim it after the sale. We do our best to sell the majority of the items during the sale, but not every item will sell. You may choose to keep the remaining items, dispose, or donate it it yourself or we can assist with this so your work is done!

Can you help me if I do not have enough for a sale?

Yes. Wasatch Estate Services offers a fee-based clean out service if the value of the personal property is not sufficient to conduct a sale. If you just need the house empty, we can make it happen quickly! This option allows you to get the home ready to sell or to be ready for any next steps you’re wanting to take with the house.

Do you conduct multiple sales?

Wasatch Estate Sales only conducts one sale at a time in order to give our clients the professional customer service they deserve.

What if you find valuables, cash, or other personal items during the setup?

All cash and other personal items are turned over to the client. They may choose to include these items in the sale or retain them.

Do you research sale prices for my items before pricing?

Yes we do. Not everyone can be an expert on every type of item. Our research is extensive and many hours are spent obtaining fair market values. Research is included with any sale and is part of our service to you.

Do you provide references?

Of course! After you meet with us for your free consultation and decide that our services can assist you, we are happy to provide you with references. You may also view our testimonial page from our past clients on our website or view our google reviews as well.

What do you do to protect me and my property?

There are many things we do to ensure that you and your personal property are in the best of hands. We will not release your home address until the day before the sale is scheduled. We have sufficient staff to monitor the sale. We only have one entrance and exit to the house which helps to control customer flow. Any small valuable items are kept near the register in safe display cases.

Do you accept Credit Cards? Yes, we accept Cash and Credit/Debit cards.